If you are unable to access the internet, you can also call at 1-800-621-3362. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
FEMA representatives are currently stationed at the Baytown Community Center (2407 Market) from 7am - 7pm to assist residents. The site is an official Disaster Recovery Center (DRC). FEMA inspectors will be canvassing neighborhoods to assess damages. FEMA inspectors will NOT attempt to bill you, their services are free.
City of Baytown Needs
"On behalf of the entire Baytown community, my thoughts and prayers go out to those impacted by Hurricane Harvey. The recovery process will be long and we do have difficult times to come, but the spirit of the people in Baytown is what will get us through these unfathomable times. Together, we will rally around those who need assistance and house by house, re-build our great city.
For those in need of assistance, please complete the needs assistance form below." -Mayor Stephen DonCarlos
If you are in need of basic medications (diabetes, high blood pressure, etc.) and medical supplies, please contact Love Inc., 206 N. Whiting Street, Baytown, 281.422.5683
Disaster Unemployment Assistance
Texas Workforce Commission
Disaster Unemployment Assistance (DUA) is available to Harris and Chambers County residents whose jobs have been impacted by Hurricane Harvey. DUA, which is an unemployment insurance benefit made available especially for victims of disaster, is available to individuals who:
Have applied for and used all regular unemployment benefits from any state, or do not qualify for unemployment benefits
Worked or were self-employed or were scheduled to begin work or self-employment in the disaster area,
Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of the disaster
Establish that the work or self-employment they can no longer perform was their primary source of income
Cannot perform work or self-employment because of an injury as a direct result of the disaster
Became the breadwinner or major support of a household because of the death of the head of household
Individuals affected by Hurricane Harvey can apply for DUA online or by calling a Texas Workforce Commission Tele-Center at 800-939-6631. Further information about Disaster Unemployment Assistance and a link to the online application for unemployment benefits is available on the Texas Workforce Commission website at http://www.twc.state.tx.us/jobseekers/disaster-unemployment-assistance
How to Report Price Gouging
The Mayor has signed an order, which heightens the fact that price gouging in the aftermath of Hurricane Harvey is strictly prohibited; however, citizens are encouraged to be on their guard. If you believe that you have been unfairly charged for goods or services, you may notify the City or file a complaint directly with the Texas Attorney General either online by CLICKING HERE.
The American Red Cross will be providing financial assistance to Texas households that were severely impacted by Harvey and need help taking care of emergency needs. The Red Cross has announced that theyplan to share additional information soon, including how to register. Registration will be open for 30 days.
In the meantime, please note that assistance will be available for those significantly affected by Hurricane Harvey which includes:
Primary residence was severely impacted by Harvey.
Household is in need of emergency assistance.
Household was displaced by the impact of Harvey.
Verifiable pre-disaster primary address in one of these 39 Texas counties Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton.
The Red Cross is a charity, not a government agency, and people do not need to be American citizens to receive their assistance. For more information contact or 308-660-0114.
Public Transit in Baytown
We understand that travel around the City of Baytown may have become more difficult after the loss of vehicles due to flooding. For information on public transportation around the city provided by Harris County Transit, please CLICK HERE.
Local Churches Offering Assistance
Please contact the churches directly to see what assistance is being offered at each location.
Faith Family Church
Fill out their Needs Assistance Form.
Celebration of Life
120 S. Alexander Dr. #122
Trinity Episcopal Church
5010 N. Main Street, Baytown, TX 77521
Rollingbrook Fellowship & First Baptist Church Baytown
Baytown Revival Center
5232 East Fwy., Baytown, TX 77521
Cedar Bayou Baptist Church
3116 N. Alexander Dr., Baytown 77520
Memorial Baptist Church
600 W. Sterling Ave., Baytown, TX 77520
Lakewood Church of Christ
7701 Bayway Dr., Baytown, TX 77520
To talk to a professional who can help you cope with emotional distress from the storm, call the @disasterdistressline at 1-800-985-5990 or text TalkWithUs to 66746.
Houston Food Bank Pantry Locations
Please call the locations directly for hours of operation.
Hearts and Hands of Baytown Food Pantry
307 Cedar Bayou Rd., 832.597.8908
Our Lady of Guadalupe - Baytown
1124 Beech Street, 281.428.1506
Missouri Street Church of Christ
3400 S. Hwy. 146-BUS, 281.427.0459
Baytown United SDA
401 West Nazro Street, 281.422.6090
If you need help
> Find a disaster food distribution point near you
> Call the HFB helpline at 832-369-9390
> Call 2-1-1
Apply for SNAP (Supplemental Nutrition Assistance Program, formerly food stamps) with help from the HFB Client Assistance Program. Call the Helpline at 832-369-9390, or visit their offices, 535 Portwall St., Houston, TX 77029, 8 a.m.-5 p.m. Monday-Sunday.
Check Permits Before Hiring a Contractor
As we start to recover from the damage caused by Harvey and now that citizens have started to make their way back into their neighborhoods, there will no doubt be people that look to take advantage of those working to get back into their homes. We want to remind everyone to be diligent when accepting help from individuals claiming to be contractors. The city is requiring all contractors to obtain a certificate from the city to operate within the city. Should you be approached by someone claiming to be a contractor offering to help, we recommend asking to see this certificate. If they do not have one, they have not been vetted by the city to ensure they are properly insured.
To assist our citizens with the path to recovery, we have posted an image of this certificate on our website and Facebook page along with other tips, links, phone numbers and even an app for FEMA for OiS, Android and Blackberry devices.
For more information on Permits and contractors watch this short video.
Most home renovations and building projects inside and outside of homes REQUIRES a permit that can be filled out at City Hall between 8am-4pm, Monday-Friday. To see Permit FAQ's or What Requires a Permit info sheets, click on the 2 links above. The permitting fees have been waived for Harvey related construction.
Debris Removal Information
For complete information on debris removal within the Baytown City Limits, Chambers County, and Harris County CLICK HERE.
Rumor Control: There are signs on debris asking for it to not be collected because they are waiting on FEMA.... This is not true.
From FEMA website:
“There are reports that disaster survivors should not remove flood-damaged sheetrock, flooring, carpet, etc. until the house is assessed by FEMA or insurance adjusters. This is FALSE. (September 1)
Cleaning up and making temporary repairs to your storm-damaged property will not disqualify you from federal disaster assistance.
Property owners are encouraged to document storm damage to their properties – either with photographs or video – and to then begin cleaning up and making whatever temporary repairs are necessary to make their homes safe and habitable again.
Put your health and safety first, take pictures of your damaged home, make repairs to prevent further damage to your property, and keep your receipts to show the inspector.” CLICK HERE for more information.